The local prosecutor scans and emails legal pleadings to me daily. It has been working very well until recently. The office purchased a fast and modern scanner/copier with automatic email forwarding.
The first three weeks it worked fine. But now the scans I get from them are strange. I would note that the behavior described below only occurs if there is any color on the scanned page (A plain text page comes to me without problems).
Here is how a document would look after it is emailed to me and I open it in Acrobat Pro:
Here is what it looks like if I print it:
I OCRed and optimized it, which helps some:
Has anybody here seen this sort of behavior before? The prosecutor's tech support is pretty clueless, but this problem is not only affecting me. I'm fairly confident there is some scan setting that is telling the scanner that, whenever it sees color of any kind, it ought to change the setting to something strange.
An additional item of info: if I convert the pdfs to jpegs, they print nicely. This tells me no information is lost in the scan, but I don't want to convert pdfs to jpegs on a daily basis.
The first three weeks it worked fine. But now the scans I get from them are strange. I would note that the behavior described below only occurs if there is any color on the scanned page (A plain text page comes to me without problems).
Here is how a document would look after it is emailed to me and I open it in Acrobat Pro:
Here is what it looks like if I print it:
I OCRed and optimized it, which helps some:
Has anybody here seen this sort of behavior before? The prosecutor's tech support is pretty clueless, but this problem is not only affecting me. I'm fairly confident there is some scan setting that is telling the scanner that, whenever it sees color of any kind, it ought to change the setting to something strange.
An additional item of info: if I convert the pdfs to jpegs, they print nicely. This tells me no information is lost in the scan, but I don't want to convert pdfs to jpegs on a daily basis.