Norton notified me today that a free upgrade to 2008 was available and that I should install it. The install failed after uninstalling my current (2006) version. I don't have my product key so I've just lost the remaining 6 months of my subscription. Then I remembered this thread: Ten Free Security Utilities You Should Already Be Using Thanks to our illustrious PB Administrator, who posted this thread, I have begun installing said utilities and I'm back up and running. Norton has lost at least one customer over this one. If any of you others out there have such a pending offer from Norton, make sure that you have your product key. I hope that your experience is better than mine. Again ... Thanks, Rich!!!