This may seem like a lot of effort, but the result is worth it.
Step 1: Fill reservoir to the top with filtered water.
Step 2: Fill pitcher to approximately 4" from the bottom (less than is called for) with ice.
Step 3: Cycle the valve on the basket a couple of times, place it in the closed position and ensure it is in fact closed.
Step 4: Place two family-sized flow-through tea bags (Luzianne is best) verically, one along each side of the basket.
Step 5: Add 1 & 1/3d cups sugar (standard southern strength) or 1 & 2/3 cups sugar (hi-test Georgia strength). Sugar should be placed between the two tea bags, making sure the teabags stay vertical along the sides of the basket.
Step 6: Hit the start button.
Step 7: As the water begins to fill the resevoir, begin stirring the hot water-sugar mixture to a syrupy consistency as it fills. Continue to stir, allowing the overflow to flow into the pitcher until nearly all of the sugar has dissovled in the hot water (approximately 10% of the total resevoir).
Step 8: Open the valve and let the syrupy water flow into the pitch until drained. Then close the valve for the duration of the reservoir. When the unit turns itself off, open the valve, pick up the basket off the reservoir and drain the remaining tea into the pitcher. Press the tea bags to get the remaining tea out.
Step 9: Enjoy.
Member of a P.C.A. church.