I've used it a bit before, and it was a pain in the neck to go pick it up, but everything worked ok.
It always seemed to take an extra day compared to regular delivery. But, I wasn't tracking it, so they may have been available for pickup the day before I went there.
The nearest place for it is way over on Tryon Rd by the putt-putt place, and 20+ minute lines every time I've gone.
But it's better than not getting it.
"No heart can conceive that treasury of mercies which lies in this one privilege, in having liberty and ability to approach unto God at all times, according to his mind and will." - John Owen