For those unfamiliar with the acronym:
Just wondered if any of the IT folks here who are techs/analysts/architects/managers have been implementing this in your organization?

I completed Foundations training about a month ago and Service Operation about 2 weeks ago and will be taking Service Transition next week.

I find the framework to be a very useful way to organize one's thoughts/activities in the management of IT across an Enterprise.

__________________
Rich
PCA, Northern VA
Student, New Geneva Theological Seminary

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