Daniel,

Try this, after making sure that Word AND Outlook are closed:

1. Go to the template folder (it is C:\Users\USERNAME\AppData\Roaming\Microsoft\Templa tes

2. Copy the Normal.dotm or Normal.dotx or Normal.dot files to a thumbdrive.

3. Delete all of those Normal template files.

4. Start up Word.

That should cause Word to "recreate" a fresh new Normal template.

__________________
Fredrick T. Greco
Senior Pastor, Christ Church PCA (Katy, TX)
Christ Church Blog

"The heart is the main thing in true religion...It is the hinge and turning-point in the condition of man's soul. If the heart is alive to God and quickened by the Spirit, the man is a living Christian. If the heart is dead and has not the Spirit, the man is dead before God." (J.C. Ryle)