I don't know if this is what's happening, but here's some info from that help file that may be relevant:

Word uses two types of templates — global and document. All documents have access to the Normal global template, and many documents have document templates attached that provide formatting instructions. In addition, you can load other templates as needed to serve as global templates. Keeping all these template possibilities in mind, you can see that the interface features and formatting styles available in a current document can be based on the following templates:

The Normal template, which is a global template.

A document template, which applies custom formatting and style settings.
Any additional global templates that are installed, which contain features such as macros and toolbars that can benefit any open Word document. Additional global templates do not contribute any style settings or formatting instructions, however.

If both the Normal template and the document template that is attached to a document define styles that use the same name, the attached document template's settings override the Normal template settings. The reason document templates take precedence when it comes to styles is that the purpose of document templates is to apply formatting, while the Normal template is generally used to store default styles, macros, AutoText entries, and custom toolbar, menu, and keyboard shortcut settings that you can use while you work with any document, not just documents based on a particular document template. By design, templates should be used as global templates when they contain features that benefit any open document.

If you like, and if you don't solve your problem right away, you can email it to me and I can play with it some. I'd imagine in principle 2003 and 2007 should be fairly similar.

__________________
Bob Howes
Framingham, MA

A reoccurring thought:

Rev 22:20 He which testifieth these things saith, Surely I come quickly. Amen. Even so, come, Lord Jesus.