Quote:
Originally Posted by jaybird0827  Puddleglum,
Make sure your connection is working properly. You wouldn't believe what we went through for an entire month with all the phone calls, ESL issues due to offshoring support, and so on. We'd call the cable company and they would insist that the problem was our ISP who had no clue regarding the real issue. It's a long story. The connection worked sporadically but it kept going out. Finally we managed to convince the cable provider to come out and look at it. It turned out that the cable connection to the house had worked loose. Once that was discovered it was promptly fixed and we're fine. And now if there's an incident it's one local call, period. |
Hmm . . . I was having problems with my connection disappearing sporadically for a while (and spending hours on the phone with Comcast, eventually having them decide it was "weird" and they needed to come out and look at it, and then it would fix itself, I'd cancel the appointment, and then it would go out again before fixing itself a few days later). But I haven't had any problems like that for a month or so - just consistently not being able to access PB.
I could check my cable connection in my apartment, but other than that I'm on the 3rd story of a large building and have no idea how it's wired . . .